Scope and Purpose
Eterno Infotech Private Limited (“Eterno” or “We” or “our”) Code of Business Conduct (“Code”) describes the philosophy and cultural expectations on working together with our customers and partners (hereinafter referred as “Business Partners”). We are committed to act ethically and responsibly in business engagements.
The Code sets out the standards by which we operate and guides our behaviours and the standards which we expect from our Business Partners. The Code emphasizes a culture of trust, integrity, reporting and conducting business in an ethical way.
We expect that our Business Partner(s) including their subcontractors and associated staff share and embrace these values as well as our commitment to compliance.
This Code applies to Eterno and the company’s wholly owned or controlled by Eterno (“Eterno Group”).
Eterno takes violations of the Code extremely seriously. We will not hesitate to take appropriate disciplinary actions (including dismissal, if required) against anyone who does not live up to the highest ethical business standards.
Partner or its representative who behaves in a manner that we consider to be acting inconsistent with these Code.
Eterno is committed to conducting business in a legal, ethical, and responsible manner and requires that our approved Business Partner work at the same high level of standards. Eterno Code sets out the principles, guidelines, and expectations we have of our Business Partners in conducting business responsibly and with integrity. In addition, Business Partners are expected to fully comply with the laws and regulations of the countries in which they operate. Eterno will compete fairly at all its operations around the world, abiding by national laws and regulations and relevant international standards governing the conduct of business.
Business Partners are expected to protect confidential information. Business Partners must adopt and maintain processes to provide reasonable protections for personal, proprietary, and confidential information, including information that they access, receive or process on behalf of Eterno. Business Partner should recognize that unauthorized use or disclosure of such information may have personal, legal, reputational and financial consequences for the Business Partner, the individuals whose personal information may be implicated, and for Eterno. In addition, Business Partner must comply with all applicable privacy / data protection and information security laws and regulations.
Expected Regulatory Compliance Practices
Business Partners and their Representatives shall conduct their business activities in compliance with the applicable laws and regulations. While conducting business with and/or on behalf of Eterno in addition to any specific obligations under the relevant arrangement/ agreement with Eterno, all Business Partner shall, without limitation:
Expected Business Practices
Business Partners and their Representatives shall conduct their business interactions and activities with integrity and in accordance with their obligations under their relevant arrangement/agreements with Eterno. In addition to any specific obligations under the relevant arrangement/ agreement with Eterno all Business Partner and its Representative shall, without limitation:
Diversity & Equal opportunity
Business Partners must not employ child labour and should take the necessary preventive measures to ensure that it does not employ anyone under the applicable legal minimum age of employment. Such measures include age verification systems, training for managers, and communicating with subcontractors and suppliers on child labour issues. The Business Partner must ensure that such employment is in accordance with the relevant law and must provide adequate protection against any conditions that may be hazardous to the health and safety of young workers.
Compliance with Local Law
Business partners shall comply with all local and national laws and regulations of the jurisdictions in which we do business. Business partners and clients associated with us shall further deploy consultants who are committed to meeting required standards as per local & national laws.
Corruption and Bribery
We prohibit the offering or receipt any illegal payments or offer something of value to another person or someone who is an employee of the government or a public agency with the purpose to influence which includes comparable benefits that are intended to obtain undue favors for the conduct of business. You will comply with all applicable anti- money laundering, anti- fraud and anti-corruption laws.
Gifts, Favours, and Benefits
Gift giving is a widely accepted way of showing appreciation to the individuals with whom we form working relationships. However, because giving or accepting a gift may create the expectation of a favour in return, business partners must as a general rule avoid giving or accepting any gifts, favours, benefits, sponsorships to an event or gratuities in connection with their official duties. Business must be carried out with a high degree of ethics, honesty and fair dealings ensuring we are committed to a high performing professional relationship.
Conflict of Interest
All Business Partners (including employees) shall act in the interest of the company and in case of any potential or actual conflict of interest, the concerned must immediately report such conflicts to below mentioned e-mail id, thereafter We will within a reasonable time take necessary steps to address or resolve the conflict amicably. If there is a failure to make the required disclosure and We become aware of a conflict of interest that should have been disclosed, the management shall consider appropriate disciplinary actions.
Misconduct & Reporting
Misconduct would include mishandling of office assets/finances, violation of Intellectual Property Rights, violation of confidentiality, theft or pilferage, use of inappropriate language. These are only indicative. Any action that is detrimental to discipline would be dealt with strictly are unacceptable.
In case any of the business partners associated with Eterno fail to meet the Code or are found to violate the standards set at any given time, the Company may proceed with strict measures as deemed appropriate including discontinuation of this association.
REPORTING OF QUESTIONABLE BEHAVIOR AND/OR POSSIBLE VIOLATIONS
If you wish to report a concern, you may write to firstname.lastname@example.org